Don't Leave the Impact of Your L&D to Guesswork

Too many organizations try to make sense of their data without knowing the context behind it. Technology alone can never close the gap between business goals and performance improvement; business impact can only be measured by clearly defining desired results (the "what") first, then by establishing metrics to measure progress (the "how").

Business Impact offerings from MetriVerse allow our clients identify the "what" and then the "how": what really defines success, and how can it be measured -- effectively and reliably -- to ensure continuous improvement?

Effective, Judgement-Free Business Impact Measurement

We facilitate detailed, judgment-free conversations with our clients to determine what success means for them, and then how to best measure progress toward those goals. Every client engagement begins with a single goal -- aligning L&D with performance -- and leads to creating the most effective strategy to get your organization on your terms, in your language.
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Our Business Impact solutions are designed to answer the following questions:

• How do you define employee competence within your organization?
• What specific behaviors do you want to see in your employees?
• What business problems are you trying to solve?
• Which measurements are most critical for you?

Case Study: Global Asset Management Firm

Client Challenge

• One of the world’s largest asset managers had launched a learning portal to teach independent advisors about their products and to house sales collateral
• Client needed a data-driven strategy for mobile access to the desktop-only learning portal
• Client also needed insight into how portal content should be curated for maximum impact

MetriVerse Approach

• Conduct a comprehensive survey of over 400 independent advisors to identify current mobile platform usage
• Gather user activity, content data, and linear sales data from the learning portal
• Clean and normalize data; analyze all learning activities (in conjunction with survey results) to identify which activities correlated most strongly with sales increases

Results

• A data-informed strategy for building a mobile web interface that increased overall portal use by nearly 40%
• Streamlined access to most relevant content for sales process, tripling the average number of monthly visits to portal and correlating with an increase in overall sales for mobile users

Ready to ramp up the business impact of your L&D?

Contact Metriverse